Customer Support

Submit an online Request

Got a question, need technical support? We are just a message away.


Call our knowledgeable customer support team  

(Mon - Fri, 8:00 AM - 5:00 PM EST)





Technical Support
Toll Free: 800-346-0857   Ext. 6031 
[email protected]


If further assistance is needed, please feel free to contact us at 800-346-0857


There is no secret that customers play a vital role in any business. That is why it's important to have a powerful tool to streamline and enhance customer interactions. This article https://ddi-dev.com/blog/case/how-to-create-a-crm-system-for-your-business/ provides a great example how to organize such system for any kind of business. In today's competitive landscape, implementing a robust CRM system is not just a choice but a strategic necessity for businesses aiming to thrive in the customer-centric era.

If the office is closed, please contact your regional sales representative. For a listing of regional territories click HERE .


Danny Graham - Director of Sales
Mobile: 812-592-6861(EST)

Jeff McKitrick -Midwest US
Mobile: 614-800-1754(EST)
Territory: AL, AR, IL, IN, KY, LA, MI, MO, MS, OH, TN

 Rick Chiavichien - Northeast
 Mobile: 252-341-4220
Territory: CT, DC, DE, FL, GA, MA, ME, MD, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV

 Ray Paul -Western US
 Mobile: 916-296-5301(PST)
Territory: AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY

  Brian Cassell -Great Plains US
Mobile: 570-728-5881(EST)
Territory: IA, KS, MN, ND, NE, SD, WI, CO, NM, TX, OK

For International Sales, contact:


Colin Chambless
VP, Sales & Business Development, MCE
[email protected]
401-284-6576